GoAvance — operated by Elevaa Distribución S. de R.L. de C.V. · Last updated: July 2026
This Privacy Policy explains how GoAvance ("we," "us," "our"), operated by Elevaa Distribución S. de R.L. de C.V., handles information in connection with our websites, our advertising on platforms such as Meta (Facebook and Instagram), and our sales of consumer products through marketplaces including Amazon and Mercado Libre.
We may collect: (a) information you provide directly, such as your name, email address, and product details when you contact us or submit a Mexico Entry Check; (b) information collected automatically when you visit our websites or interact with our ads, such as device and browser data, IP address, and usage data via cookies and similar technologies; and (c) aggregated advertising and sales metrics provided to us by platforms such as Meta and Amazon (for example, ad impressions, clicks, and conversions). We do not knowingly collect information from children.
We use information to operate and improve our business, to respond to inquiries and produce the assessments you request, to create and measure advertising campaigns, to fulfill and support product orders, to communicate with customers and partners, and to comply with legal obligations. Advertising measurement is performed in aggregate; we use it to understand campaign performance, not to identify individuals.
We run advertising on Meta platforms and use measurement tools to understand which ads lead to interest in our services and products. These platforms may use cookies and similar technologies subject to their own privacy policies. You can control ad personalization through your settings on each platform (for example, Meta's Ad Preferences) and through your browser's cookie settings.
We do not sell personal information. We may share information with service providers and platforms that help us operate (such as advertising, analytics, hosting, and fulfillment providers), and where required by law. These parties are permitted to use information only to provide services to us.
We retain information only as long as necessary for the purposes described here or as required by law, and we use reasonable administrative and technical measures to protect it.
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at the address below.
Questions about this policy or your information can be directed to:
GoAvance / Elevaa Distribución S. de R.L. de C.V.
Email: info@goavance.com
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.